Download issue - data download complete, no file


1 comment

  • Avatar
    IMPLAN Support
    Hi Teri, It sounds like you ordered a county that isn't in the same state as the previous file that you had ordered. IMPLAN sorts county files by state. If you click the "Change Data Folder" at the top of the Data File Selection screen you will be able to navigate the window to a different state folder that should contain the data file you just ordered. Implan by default remembers the last folder you were in, so it unfortunately doesn't automatically point to your newest downloaded file. Please let us know if this addresses your concern or if you have any additional questions.
    Comment actions Permalink

Please sign in to leave a comment.