Unable to download data order

I just purchased Virgin Islands data yesterday and I keep getting the error message "No data was found for this order number" I recently had some issues with my device a couple of weeks ago and the only way I could get it to work was when I updated my device. It then made me re-register my device - is this the issue perhaps?
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  • Hi Kevin, We will give you a call shortly to setup a manual download for this data. It unfortunately is not a downloadable file. We apologize that we have not yet contacted you in regards to this ourselves. Alternatively, if you prefer, you can send your guid information to support@implan.com and we can email you the files. We apologize for this delay in receiving your data. --Implan Support Staff
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