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Appliance/Implan 3 not working

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dhedrick
I have Implan 3.0 on a device with 2008 data for Washington State. I recently had my computer replaced. I plug the appliance into my USB port. It clearly receives power, but I cannot see the device on my directory, access the device, nor does it start automatically. I'm stumped.
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    IMPLAN Support
    Hi David, Sorry to hear that you are having trouble with your appliance. Typically the easiest way to troubleshoot this is to have you call in and we can setup a logmein session with you. You can reach us at 651.439.4421 x 2.
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    dhedrick
    Moderator, Will do and thanks. Dave
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