Appliance/Implan 3 not working

I have Implan 3.0 on a device with 2008 data for Washington State. I recently had my computer replaced. I plug the appliance into my USB port. It clearly receives power, but I cannot see the device on my directory, access the device, nor does it start automatically. I'm stumped.
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  • Hi David, Sorry to hear that you are having trouble with your appliance. Typically the easiest way to troubleshoot this is to have you call in and we can setup a logmein session with you. You can reach us at 651.439.4421 x 2.
  • Moderator, Will do and thanks. Dave

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