installing appliance: not found in Windows XP

Connected appliance; computer acknowledges new device connected, but it does not show up in Windows Explorer, ??? Is device not compatible with XP?
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  • Hello, The device is compatible with XP as far as we know. There are a few things that could be causing this issue. First try a different USB port on the system as the drive may not be receiving enough power. You can also see if the drive is accessible on a different system. Otherwise, a common issue related to this is outdated drivers. This Seagate [url=http://support.seagate.com/kbimg/flash/211851/211851.swf]troubleshooting article[/url] may help in solving the issue. Feel free to call 651-439-4421 line 2 to speak with a technical support agent. Please have the web address www.logmein123.com available.
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